Free Food In Your Room!
I just love it when I get into my hotel room, and the refrigerator is stocked with all kinds of goodies. There are so many things to choose from, I especially like the candy bars, and I like the idea of putting little nips in the refrigerator with in reach of small children. I wonder who thought of that great idea.
It’s too bad that the things I love to eat and occasionally drink cost so much money. Why don’t they clearly post the prices, I don’t like seeing an extra $1,000 appear on my credit card. In some hotels, they don’t even post the prices on the food and drink items, so we can really be surprised.
On the other hand, who wants to go out late at night for a box of cracker jacks, a bag of chips, a coke, or a bit of rum to go with the coke? That is what the hotel is counting on; most of the food consumbed is between 9:00 pm and 7:00 am. If I leave in the morning with out stopping at the check out desk, I can be assured that the extra charges will appear on my credit cards next statement.
This raises another question, what if the made decides to tie one on at my expense, how do I prove it. What if they have no money for lunch, and they eat all of the cheese and crackers. With room rates coming down because of the recession, hotels need to find other ways to make up the losses, but at whose expense.
I have an idea, why don’t they just eliminate the room refrigerators all together, or provide me with a key card to open the thing. At least that way, I will know when I am spending my money.
Eating out
When you are going to eat out, always remember that regardless of the type of restaurant, you have the right to expect quality service, quality food, and excellent service.
When you first go into the restaurant, look around to see if it looks clean, and if not, walk out.
When you sat down, did it take a long time for your order to be taken, or for your food to be brought to your table?
Did you get what you ordered, was your food hot, and was it tasty enough for you?
Was the restaurant staff attentive and polite, or were you forgotten about at any time before, during, or after your meal?
Remember, if the service is poor, and the quality of the food is not what you expected, then speak up. Tell the wait staff how you feel, but always be polite. Tell the person why you are complaining, and what you expect in return. If you want a replacement meal, ask for it. If you want the meal for free, or the charge removed from your bill, ask for it. If the server can’t or won’t help you, then ask to speak to a manager. If the complaint is not yours, but is that of another person in your party, politely speak up for them if they will not do it themselves. If none of this works, then visit our consumer complaint center, and use the restaurant complaint form.
Remember, the restaurant needs your business more then you need their food.
