Speak Up At The Restaurant!
Speak Up!
Whether you are going through the drive thru at Wendy’s or eating in a restaurant, there is a good chance the food will be served cold or you won’t get the food you ordered. However it was served to you, it was incorrect and should be corrected. As a waitress for more than 5 years I can admit this has happened to me naturally by accident, but I would do everything possible to correct it, and make sure the guest left satisfied. For the most part the mistake is made by the wait staff not remembering your order, but I feel that if a server does not write your order down they have mastered how to store it in their mind. If they do forgot when they are putting your order through the system or dropping it to the kitchen then they should politely go back to the table and apologize and ask the guest again. The waiting part for the food shouldn’t be too long, especially when you are really hungry, and if and when the food is delivered and does not look correct, SAY SOMETHING to the sever. Remember, you ordered it because you wanted it! If you don’t say anything how will the server know? Their servers not mind readers! If the restaurant is well run, the server should ask once the food is served is everything looks good. If the guest had ordered meat, the server should have the guest cut into it to make sure it was properly cooked to their liking. That goes without saying; the server should have a series of important questions when taking down the order. Such as, how would you like that cooked? , would you like butter for your baked potato? Or, would you like your salads before or with your meal? These questions can avoid the server running back and forth to the kitchen, and help you start enjoying your meal sooner rather than later.
We can’t always blame the server; the guest or the kitchen can mess up too. But, if the server expects you to leave a good tip and for you to want to return, then the server needs to go by the saying, “The customer is always right.” I know some guests I have had, did not speak soon enough, for instance when they say they are not happy with their meal after they have already eaten HALF OF IT! Come on now! In an incident like this, I would always notify the manager, whether the guest asked to speak with them or not!
I think every restaurants mission should be to make the guest feel 100% satisfied with their food and service. If you are not completely satisfied with the meal then the burden should be on the restaurant, as long as you bring it to their attention. If you continue to have the same problems at the same restaurant, don’t go back. You can warn other people not to go there as well, by posting your consumer review on DirectComplaint.com. On the Consumer poster board you can voice your opinion by rating the restaurant & and let others know what happened to you!
When you go out to dinner and your meal or even a drink is not perfect, be polite and explain to the server how they can fix the problem. Each restaurant trains their staff differently on how to properly correct the problem, so don’t expect them to be the same. If you feel the server is unaware of proper protocol, then ask to speak with a manager. Always remember everyone makes mistakes, and if you are patient good things will come your way. You never know, you might even get a free drink, or meal!
Peace n Love
Alicia
The Collections Run Around
Have you ever paid off a bill to a creditor, or to a collections agency, only to have two or three or for or more collections agencies call you demanding payment for the same bill? Even worse, have you ever truthfully insisted that you already paid the bill, but you never saved the canceled checks, or proof of payment?
When you owe money to a creditor or business, and you send in the money just before the last deadline date, it’s often too late. It can take the business up to ten days to record your payment, and by then your account has been referred out to a collections agency. That’s where your problems begin. The original creditor quite often, fails to notify the collections agency of the payment, and when you contact the original creditor, they will tell you it is now out of their hands, and that you must talk to the collections agency. The collections agency will tell you that they will contact the original creditor for verification, but they don’t really bother.
If the first collections company can’t collect on a bill you have already paid, it will eventually get sent to a second agency, and the paid bill just keeps moving further down the line. Now, because of the failure of the original creditor to do their job responsibly and collections agencies that won’t lift the phone or fax to help you because there is no money involved, your credit is slipping further down the credit score hill to the mud puddle at the bottom.
I can’t emphasize enough how important it is for you to keep copies of all of your payments, for several years. This includes all of your money order receipts and bank checks. You should also demand a letter from the original creditor, or collections agency showing that the account has been paid off and is now closed.
Don’t trust the creditor or collections agency to notify the credit bureaus that you have paid off the account. Contact the credit agencies yourself, and send them each a copy of the letter. At www.directcomplaint.com you can do this for free by going to our free services link to each of the credit bureaus.
If a collections agency takes you to court over the payment that you have made, and you have proof, let them. This might give you grounds to sue them for damages later.
If you are not the assertive type, or if you just need help, visit www.directcomplaint.com or call 877-969-3463 for assistance.
Free Health Club Memberships?
Join our health club for free, all fees waived until further notice.
It sounds like a great deal, but like most great deals, the devil is in the details. Your local health club is smart, they know that they will probably only have one chance to get you to sign up, and they don’t want to loose it.
Health clubs change their promotions almost weekly, always looking for the enticement that works best. They will promise to waive the membership fee, or the initiation fee, or to give you extra personal training sessions, all in an effort to get you and your monthly dues in the door. When the club waives the start up fees, they usually compensate by increasing the monthly dues. They will offer you special introductory rates on personal training packages, knowing full well that you will probably not use up the entire package.
The health club will do what it takes to get you to commit, but when it comes time for you to freeze or cancel your membership, they don’t make that very easy. With out realizing it, your signing contract was probably for one or two years, and if you try and freeze your membership, you still have to pay a small monthly fee until the end of the contract. Even worse, if you try and cancel the contract, they will not stop trying to take the monthly membership fees from your bank account.
If your health club requires a contract, ask to see the freeze and cancellation policies before giving them your money. If you don’t like the terms, ask them to put a rider more to your likening in the contract, and to have a manager sign off on the changes. There is almost always room to negotiate for a lower rate, or reduced fees, but if you don’t ask for it, you won’t get it.
