Welcome to the Government Complaint Response Center

As a Government official, or agency representative, DirectComplaint.com invites you to respond to consumer/constituent complaints you have received from DirectComplaint.com.

Click here if your Government agency is not yet registered with DirectComplaint.com.

If your agency is already registered with DirectComplaint.com, click here to continue

As a Government official or agency representative, DirectComplaint.com values your responses, and your feedback. Your response(s) to letters of complaint will be posted on our Government Affairs Complaint Tracker. The response of the official or agency will be made available for easy viewing by any one reviewing the Public Complaint Tracker, and or the Consumer Poster Board. Because DirectComplaint.com is not mediating the complaint you received from the consumer/constituent, we are not interested in the details of your conversations with them, or a description of events.

When you respond to DirectComplaint.com, we will only be asking you a few questions in order to post your response(s) on the complaint trackers. As a government official, or agency, if you choose not to post, and up date your responses, you will be missing the opportunity to let all who view the Public Complaint Tracker, and or the Complaint Poster Board know, that as a public official, and as a government agency, you take consumer complaints seriously.

Even if a solution is not the end result, and there is not an agreed upon remedy, posting your response will improve your consumer rating with DirectComplaint.com.

Your response(s) will not be posted to the Public Complaint Tracker, unless you have the confirmation number located in the top right corner of each page of the complaint you have received.

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