Welcome to the Consumer Complaint Business Response Center

As a business owner or representative, DirectComplaint.com invites you to respond to consumer complaints you have received from DirectComplaint.com.

Click here if your business is not yet registered with directcomplaint.com

If your business is already registered with DirectComplaint.com, click here to continue

As a business owner or representative, DirectComplaint.com values your responses, and your feedback. Your response(s) to letters of complaint will be posted on our Consumer Complaint Tracker. The response of the business will be made available for easy viewing by any one reviewing the Public Complaint Tracker, and/or the Consumer Poster Board. Because DirectComplaint.com is not mediating the complaint you received from the consumer, we are not interested in the details of your conversations with them, or a description of events.

When you respond to DirectComplaint.com, we will only be asking you a few questions in order to post your response(s) on the complaint trackers. As a business, if you choose not to post, and update your responses, you will be missing the opportunity to let all who view the Public Complaint Tracker, and/or the Complaint Poster Board, that as a business, you take consumer complaints seriously.

Even if a solution is not the end result, and there is not an agreed upon remedy, posting your response will improve your consumer rating with DirectComplaint.com.

Your response(s) will not be posted to the Public Complaint Tracker, unless you have the confirmation number located in the top right corner of each page of the complaint you have received.

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